I recently began a new position with my company which will require travel. My first experience, with Enterprise, was in Jackson, MS and had great service. But most recently, I booked a rental car from the Murrysville, PA location to drive to Baltmore, MD. I made reservations to pick up a non smoking, standard size car to be picked up at 4:00pm. When I arrived, they were unprepared...there was no car ready and I had to wait almost 30 minutes until they finished cleaning one and ended up with a car that smelled like a cigar smoker recently rented it and they gave me the car with only 1/2 tank of gas. Ugh...I hope this doesn't happen again.
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