Dzen residential roofing was contracted to replace my entire roof with plywood, and were payed well for the job. A few years later my front entrance flooded with damage to a wall, my front door, and the ceilings in two rooms. It turns out that Dzen had skipped replacing the front section of the roof and just covered it with asphalt shingles, hoping that no one would know the difference. I had the owner, Dean Pinto, come out to inspect the roof. He confirmed that it was the original cedar roof under the asphalt and gave me a quote do redo the job. When I showed him the contract specifying that the entire roof was to receive new plywood, he reponded that the guarantee on the work had expired. \r
I ended up having J. P. Caroll fix the roof for half the price that Dzen wanted to charge to do the work they had already been payed to do. This time I kept an eye on the job. Caroll did a first rate job with no BS.
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