David Gray Heating And Air

Terrible customer service. I called early this morning and was first told someone would be here before noon. Then I received a call back and they apologized and said, no it would have to be between 1 p.m. and 5 p.m. today. I received a call at 3:12 p.m. and answered immediately but it was a bad connection. I called right back at 3:14 p.m. and was informed that because I didn't answer they went on to another call. This is unreal, it was 2 minutes and I did answer their call. I will never use them again and would suggest no one else do so either. more

I recently moved into a new home. When I moved in I was having a lot of problems with my plumbing in my new home. I had 3 companies come out and give me estimates. This company was the best and the cheapiest. They seem to make sure that only the work that needed to be done was done. They had to repipe my home in both my bathrooms and kitchen. They also deal with stopped up plumbing. This company was great they did the work in 2 days and didn't seem to over charge. They also gave me a warranty on the work done. They also give you a list of things you need to do to keep your plumbing working properly and the up keep on your pipes. The customer service I recieved was great. This company is privately owned (not big and not small). The company is 25 years old and they really show you that they care about their customers. I will recommend them to all my friends and family members. If I ever have another problem this will be the company I call. more