If your paying a rubbish company to pick up your rubbish I require they do so. My experience with Dainty was short but very stressful. The second week of pick up for my recyclables they were forgotten? So I called Dainty with a guarantee that the recyclables would be picked up the following week. When week 3 came and still no recyclable pick up I again called Dainty this time the office assistant informs me they could charge me 20$ to have someone come out to pick up my recyclables? So at this point I am fed up with Dainty rubbish. I am an avid recycler and don't understand what the problem is, now they want to charge me for a service which I am already being charged for? Needless to say after a month and a half of service with one recyclable pickup I cancelled service. I had to haggle to get a credit for my troubles and I had to pay my bill in full for the terrible service before they would pick up their bins?? Good riddens, what terrible customer service and not to mention terrible business!
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