I called this florist today to order flowers for my brother to send to my mother. He is in Afghanistan and couldnt do it. I talked with the daughter and when I asked to place another order she said ""your mothers house is going to look like a funeral"" and I said to her that wasnt a nice thing to say considering that my mother is 84 and in frail health. and she commented back ""well, I think it would be nicer to go and see her and visit with her"".. I was shocked that she would say something so personal when they are in a business to SELL flowers - thats what pays the mortgage! and to insult my family and insinuate we dont pay attention to our mother!!?? This is a business arrangement and what they say amongst themselves is one thing, but to cross over into repeating it to the customer?? that is WRONG on all levels. I was so upset, that when I called the florist back to talk with the owner (Leslie) about what her daughter said the mother said the same as her daughter! Only when I loudly told her I was going to slam her on YELP and the BBB did she calm down and apologize...TOO late I say. I will NEVER use this florist again and I hope many people read this and goes someplace else!
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