Continental Cobbler Shoe Repair Tailoring & Alterations

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1999 Zumbehl Rd
Saint Charles, MO 63303

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(636) 947-4600
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Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Continental Cobbler Shoe Repair Tailoring & Alterations - Saint Charles, MO
Reviews
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( 5 )

Best

I recently had a shoe repaired here and they had it ready in less than 24 hours. The charge was nominal, and when my children came with me to pick up the shoe, the staff showed t...

Worst

the most disorganized place to take any of your belongings. The owner is an idiot. I wouldn't leave anything there that you don't want to disappear.

Editorial review from Citysearch 11/25/2014

I am disappointed at this shopkeeper. While I have been patient over the years of him losing my dress shoes for weeks at a time after calling me that the shoes were complete, but today is the final. My wife took in my leather briefcase to have 4 stitches sewn to hold the shoulder strap on September4th and she checked in in 4 weeks after prepaying for the small repair. She went in two more times to check on it and the last time it was lost and she spent 30 minutes waiting for the keeper to find it. \r \r I went in today after 12 weeks to check on the status. The shopkeeper told me that shoes come first is the policy, so I asked to get my leather briefcase back. He could not find it and told me he would call me. I told him that I would wait- I did for 30 minutes while he searched and did not find it. I told my wife who was in the car. She said I know where it is from my last visit 4 weeks ago. She went in and pointed it out to him then he could not find the strap! He was unapologetic and I had to ask for my money back! The repair would have taken 10 minutes-so why not just fix it and keep a customer?\r \r Crotchety old man who is arrogant and I would NEVER take anything there! more

Editorial review from Citysearch 11/24/2014

2013 had my harley boots resoled & they did a wonderful job, cost very reasonable. Got them back in 1 week. Was very pleased. Also had a motorcyle bag zipper repaired, was done timely was very pleased as well. Going to talk to them about my carhartt jacket for repair, sleeves. more

Editorial review from Citysearch 11/21/2013

Unreal! They lost my boots too! told me one week and got them back in 3. 4 days later the sole they put on came off and i took them back....they assured me they would have them fixed the next day, when I call it was as if they had no idea what I was talking about. They have now had them for over a week. When i finally lost my cool and expressed my opinion of how they run their business he hung up on me. I paid $93 in advance for a very simple and common repair. The absolute worst customer service I have experienced!!!! more

Editorial review from Citysearch 1/29/2013

And here is yet another 'Doesn't Recommend'. Dropped off two repairs, one that I needed quickly because they were work shoes. Said both to be simple repairs and that I could have them back in two weeks. Went back in two weeks, not finished....took them 20 minutes to even find the shoes - then to tell me they were not done. When I asked if there was a problem, he said that he had other things that were before mine. This is the second time that I have taken shoe's to this place and that they were not done when they said they would be. I suggested he should have called to let me know they would not be ready, he just scoffed and laughed it off. I will not use them again and do NOT recommend them. Bad customer service. more

unhappy customer 10/6/2010

the most disorganized place to take any of your belongings. The owner is an idiot. I wouldn't leave anything there that you don't want to disappear. more

Don't waste your time OR MONEY 9/8/2009

I called about boot repair. Was told to bring them in that evening and he would be there until 7. I showed up at 6 and waited while the employee helped the lady in front of me. Apparently she had dropped off shoes 3 weeks prior for a strap to be restitched. The shoes were still sitting on the repair table and hadn't been touched. When it was my turn, I was told the "shoe guy" had left early. When I called the next day, I told him I showed up the night before and his reply, "Oh, yeah." No explanation. I probed and he said he had "run out of work to do". That's funny... that other lady's shoes have been there for weeks! Don't take your work there. He never even apologized for me driving an extra hour out of my way to arrive and find him not there... when I had spoken to him only 2 hours before. more

Don't waste your time 9/8/2009

I called about boot repair. Was told to bring them in that evening and he would be there until 7. I showed up at 6 and waited while the employee helped the lady in front of me. Apparently she had dropped off shoes 3 weeks prior for a strap to be restitched. The shoes were still sitting on the repair table and hadn't been touched. When it was my turn, I was told the "shoe guy" had left early. When I called the next day, I told him I showed up the night before and his reply, "Oh, yeah." No explanation. I probed and he said he had "run out of work to do". That's funny... that other lady's shoes have been there for weeks! Don't take your work there. He never even apologized for me driving an extra hour out of my way to arrive and find him not there... when I had spoken to him only 2 hours before. more

Do not recommend! 9/6/2008

How I wish I would have looked for reviews on this place before going, but I was in a bind and needed a job done quickly and close to home. I brought a pair of ballroom dance shoes here that needed new insoles due to wear. The worn area was very rough and needed to be covered to avoid irritating my feet. I was shown a precut insole and tried it on with the shoe, felt good, right size but wrong color. Cobbler promised to look into getting in in black or he could cut some black leather that he showed me. I specifically pointed out that the leather he had on hand was too thin to cover the problem on in the insole, and if he couldn't get the insole in black, use the white. Yet when I picked up the shoes he had used that very same thin leather. I tried them, was dissatisfied and brought them back the next day to be told that the insoles I originally looked at were not there anymore and all that can be done for me is to cover it with moleskin. He did that and it looks terrible and the shoes do not match. I'm highly disappointed and mad at myself for ever paying for the original job in the 1st place. I'm going to ask for a refund. Pros: None Cons: Very disorganized, poor quality, poor craftsmanship more

Reasonable prices, hit-or-miss service 4/3/2008

I've gone here several times for alterations and repairs. The alterations are good, but plan an extra week or two in there - it's not always ready on time. I had a pair of shoes repaired once and was very happy with both the prices and service. For clothing, if it's something simple, like a button, do it yourself, they charge too much for that! But for something more complex, I recommend their tailoring. more

Worst Service Ever! 11/20/2007

Took my pants in to have the fastener repaired. My wife went to pick them up, and they could n0t find my pants. They said they would call by Friday to let me kmow what they were going to do. No call on Friday. No call on Monday. Had to call Tuesday to follow up. Said they still had not found my pants, but were still looking. Owner would call later that day. No call from owner. I finally went down there and said something needed to be done. Owner said he would pay for my pants, but I had to provide original receipt. I had to go home and find receipt. Took receipt back for Paul. Paul had left the shop for the day. I left receipt ans told them to mail my check. One week later, no check so I called Paul. He promised check would be mailed that day. Paul called later that day to tell me they had found my pants, 5 WEEKS LATER! Terrible. Shop unorganized. Clutter everywhere. No wonder they lost the pants! more

Fast, friendly, and inexpensive 11/25/2005

I recently had a shoe repaired here and they had it ready in less than 24 hours. The charge was nominal, and when my children came with me to pick up the shoe, the staff showed them around and explained what they did. My children were so excited and curous to see what a real cobbler did. We will come back. more
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For All Your Alteration Needs

Owner Message
  • In Business Since 1992. Shoe Repair - Alterations - Clothing - Leather Goods Repair - Tailors - Wedding Tailoring & Alterations.

Additional information
  • Hours: Mon - Fri, 9am - 7pm; Sat, 9am - 4pm; Sun, closed
  • Neighborhoods: Saint Charles
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