Carney Plumbing & Heating

I called Carney Plumbing first thing in the morning and spoke with Jose (who was very courteous and answered all my questions). He setup the time slot for 12-4. Bill showed up around 3, and diagnosed the problem. He got started right away. After he repaired the leaking shut-off valves, he discovered that my drain line was clogged solid. He quoted me a price, and I agreed to the added cost, and took care of the clog. He suggested that I replace the drain line, because the cast iron was showing its age, and the sludge would continue to build up. Bill answered all my questions and was very friendly, even though it was at the end of the day. I appreciate that kind of professionalism. I found their prices to be a little steep, but as I said above, I did agree to the service. So there is really no room for complaint. The fact that the job got taken care of in the same day that I called definitely softened the blow to my wallet. I would definitely use Carney Plumbing again more

I have lived in my home for 29 years and this is the first time I have enjoyed my heating/ cooling system. It is extremely comfortable, quiet and cost efficient. I love it!! Carney – the contractor – is absolutely wonderful and the best as far as I’m concerned. I have been dealing with them for several years and everything they do is outstanding! They are honest, efficient, courteous, neat and clean, extremely helpful- overall great! I highly recommend them! I would never go back to my previous heating/ cooling contractor!” more

Your salesman was knowledgeable and very responsive to our needs.  Carney’s installers were professional, explained how everything worked and were careful to leave the work area neat and clean. more

We are very pleased with the air conditioning and heating system installed. Thank you very much, I will be glad to recommend Carney for their work on a job well done. more

Thanks for all the greaat service over the years, you guys ROCK! more

The overall experience in purchasing and having our new (heating and cooling) system installed was surprisingly easy. Everything was done efficiently and with the highest quality and attention to customer service. We love our new system!!” more

Just wanted to say thanks again. The new heat pump system is great – it has cut our electric bill in half! Before we had the new heat pump, our bill was approximately $300 per month – now it’s $150! Thank you so much!” more

We are completely satisfied with any service that has been performed for us. [Your technicians] are knowledgeable, friendly and very good to work with. more

I wanted to thank you and your staff for a job well done! Joe did a wonderful job of recommending the correct heating and cooling units for my home. He answered all of my questions professionally and thoroughly. Chris and Jim did an excellent job of installing the new units which they did in a timely manner. \r I would recommend Carney to all of my friends and associates.\r more

Jim has been to my home several times to tune up my a/c unit. He is very knowledgeable and extremely courteous. I will continue to ask for Jim with my annual tune-up. I am an extremely satisfied customer for over 23 years. Your newsletter is great! Thanks for your Web site! more

I have been very pleased with Carney Plumbing, Heating more

Whenever I have called Carney for a plumbing problem, they are here in less than an hour. My old plumber took 3 days at best!"" more

I wanted to let you know how pleased I am with your company and quality service of your technicians. Recently, after the nor'easter on Sunday, April 15, my basement was flooded with 4 inches of water. I did call your company for emergency service and within the hour that day, I received a call from your technician, Bill. He asked what the problem was and I told him my sump pump did not work and water was coming in quickly. I have a finished basement, so items were floating. Bill was very calm and quickly got on the job as soon as he arrived. He replaced my sump pump and made sure that the water was out before he left for the many calls I am sure he received that day. It is very reassuring to know that Carney Plumbing responds quickly and has professional staff to work on problems. Thank you. more

Just wanted to let you know that Don and the Carney team did a GREAT job with our recent heat pump installation. It has kept us cool all summer, the unit is quieter than our old system, and it seems to keep the house at a more consistent temperature. Thanks again!\r \r Kent G.\r more

Thank you so much for everything --- you guys truly are the BEST!!"" more

This is a thank you note for the job your employees did installing a boiler and a hot water heater for us. They were very knowledgeable, courteous, clean and efficient. Give the gentlemen a big thank you. We were very pleased with the job they did. more

Your technicians are very polite, they take the time to explain the issue(s) to me before even starting. Last year, on my day off, my heat pump went unexpectedly. A Carney salesman was able to come out that same day and I did purchase a heat pump from Carney.\r Just keep doing what you are doing. Continue to provide customers with quality work, respect and politeness.\r more

New system seems to be working fine and with yesterday's 90s, nice. Am sure I'll be playing with around with the options, adjusting functions etc. for awhile. Thanks for the info and sales help. more

wanted to take a moment to write to you and share a recent experience with your company. Two weeks ago, our air conditioner stopped working a couple of hours before we were about to have over 50 people over for my 4 year old daughter's birthday party! \r I tried calling several air conditioning repair companies in the Lansdale area and no one was able to help, most didn't even answer their phones. It was hotter inside my house than outside so I went outside to make phone calls to every company I could find in the phone book when I noticed one of your trucks and yard signs at my neighbor's house a few doors down. I walked over to get the phone number and as I approached the sign, one of your men was walking to his truck. I explained my situation to him and asked him if he could come over when he was done and look at our air conditioner. He explained that he worked on air conditioner replacements and that he did not have repair parts on his truck, but he offered to take a minute to call your office and see if you could help. When he hung up, he told me to call your office and ask for Lisa and that she would ""make it happen""! I was so relieved! I called your office and asked for Lisa. As promised, she was expecting my call and assured me that she would get a repair man to my home as soon as she could. \r About an hour later, your air conditioning service man, Jim arrived at our home - at this point, I was really worried and almost in a panic. He assured me that he would do everything he could to get it working and asked me a few questions about when it stopped working and if I had noticed any patterns or noises from the system before it broke. After that he went to work, back and forth from the basement to the outside unit. About 45 minutes later, he got it working again and we had cold air coming from the vents! It took a little while for the house to get cool again, but everyone was comfortable and the birthday party was a big hit! \r Thank you so much for having such great people in your company, everyone that I talked to was so friendly and accommodating and they did everything they could to help. \r We know that we need to get a new air conditioner soon, and we'll definitely be calling Carney to replace it - my neighbors are so happy with the new one you just installed in their home. \r Thank you again and please pass along my thanks to Lisa, Jim and the replacement technician that made the phone call for me in the first place - they were all great! more

I love your parts and service!! Thanks again!! more