My boyfriend and I had reservations there for Valentines Day as well. I was really excited about the menu and the date in general. However, as we showed up to a lobby stuffed with people, the mood seemed to change. Not only were there people waiting since 7pm when we showed up for our 8pm reservations, there was no hostess as the door. After 10 minutes of deciding whether or stay or go, the host called our name (out of nowhere) we went up to the dining room feeling like we had won the lottery. Except that it took 20 more minutes to get a corkscrew and freezing cold bread. The food was ok (my medium rare filet came out like a mcdonalds hamburger and had to send it back), but the service was awful!! The waitresses walked past us multiple times, and seemed to care less whether we were enjoying ourselves or our food. We had to order our desert twice because she "forgot". To top it off they added 20% for UNDESERVED gratuity!! The only good thing there was the cute little old man playing the piano.
Pros: Piano Man, Decor
Cons: Food, Service, Staff
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