It's just way too bad that monopoly's can take over still in this day and age! This is the ultimate worse utilitly I have ever dealt with! If you drop off a payment in Mentor on a Sunday, they still don't have it showing up on your account by the following Thursday?!?!?! I also believe that they are severely overcharging everyone but, funny how we don't have a choice to choose any other company!!!!!! I may be on the news with this one!!!!
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