Annapolis Honda

I second Al nice to see that have committed to a culture of lying to there customers. That was by far the Worst experience EVER! I worked with these people for over 2 weeks when we finally came to an agreement and they put it IN WRITING I drove from Northern Virginia across the beltway during rush hour only to have them no longer honor our written agreement. After listening to 1.5 hours of lies I packed up my things and walked out disgusted and with the sense that I have wasted countless hours for nothing. more

I test drove a car at Annapolis Honda and decided this was the car for my family. I asked for a quote, and it seemed a bit too high. I went home and sought other offers from other dealers via internet. I received a good offer and was prepared to purchase the car. Then my salesman from Annapolis Honda called and asked if he could match this lower offer. I said I would be happy to buy from him at the lower price. His manager agreed, and I was set to buy the car. The sales manager actually sent me the quote by fax with his signature on it. The very next day I was preparing to go to Annapolis Honda, and called ahead to let them know. The manager suddenly changed his tune, saying "I cannot do this deal" over and over. I calmly asked why, and he repeated again and again "I cannot do this deal," and when I asked why he sent me a signed (and detailed) quote when he couldn't do the deal, he just said "it would cost me something very valuable". Needless to say, this left a bad taste i more

I bought my 2007 Honda Accord at Honda of Annapolis. The staff was excellent and they gave us a better deal than anyone in the area. The service department is also professional, the waiting area is clean, and the service is quick. more