In the beginning, they sound like the nicest people and they will quote you a nice, low price in a small 17' truck for 2 hours. Then, they show up 8 hours later than the original appointment (although they do contact you very diligently to push back the time). Then, they show up in a large 26' truck claiming that they didn't have time to pick up the smaller truck, while assuring you that they will still only charge you for the smaller truck. Then, they will claim that your stuff would not have fit in the smaller 17' truck and that they will have to now charge you for the larger truck. Then, they will take over 4 hours to move a small, 1-bedroom apartment 5 miles across town (instead of the estimated 2 hours) to raise the price even more. Then, they charge unadvertised ""travel fees"" so they can make up an arbitrary amount. Then, they charge a hidden 10% charge for using your credit card. The move didn't finish until after midnight, and I paid over $200 more than I expected. The worst moving experience I ever had.
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